Privacy Policy
Effective Date: March 1, 2026
Bloombridge Speech Therapy (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website or communicate with us, including through text messaging (SMS).
Website: https://bloombridgespeech.com
Location: Texas
Phone: (512) 277-3089
1. Information We Collect
We may collect the following types of information:
Personal Information
Name
Email address
Phone number
Mailing address
Appointment details
Communication preferences
Information submitted through website forms
Non-Personal Information
IP address
Browser type
Device information
Website usage data
Cookies and similar tracking technologies
Communication Records
Appointment reminders
Customer service communications
Service history and feedback
Timestamped opt-in and consent records for SMS and email
2. How We Use Your Information
We use the information we collect to:
Provide speech therapy services
Schedule and confirm appointments
Respond to inquiries
Send appointment reminders and service updates
Improve our website and services
Maintain security and prevent fraud
Maintain accurate records of communication consent
3. SMS Messaging & Mobile Privacy
SMS Program Overview
If you opt in to receive text messages from Bloombridge Speech Therapy, you agree to receive messages related to:
Appointment reminders
Scheduling updates
Follow-ups
Service-related notifications
We do not send promotional or marketing text messages unless you provide separate, explicit consent.
Consent to Receive Text Messages
You will only receive SMS messages if you have explicitly opted in. Consent is not a condition of receiving services.
We maintain timestamped records of all opt-in actions in compliance with the Telephone Consumer Protection Act (TCPA) and applicable laws.
Message Frequency
Message frequency varies depending on appointments and service interactions.
Opt-Out Instructions
You may opt out of SMS messages at any time by replying:
STOP — to cancel further messages
HELP — for assistance
After replying STOP, you will receive a final confirmation message. No further messages will be sent unless you opt in again.
All opt-out requests are processed immediately.
Message & Data Rates
Message and data rates may apply depending on your mobile carrier plan.
Carriers are not responsible for delayed or undelivered messages.
SMS Data Protection Statement
Bloombridge Speech Therapy does NOT share mobile opt-in information, phone numbers, or consent records with third parties or affiliates for marketing or promotional purposes.
Information may be shared with service providers solely for the purpose of delivering SMS communications you have consented to receive. These providers are contractually required to safeguard your information.
Text messaging originator opt-in data and consent will not be shared with any third parties.
4. HIPAA & Protected Health Information (PHI)
Bloombridge Speech Therapy is committed to protecting the privacy and security of your health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA).
We implement appropriate administrative, physical, and technical safeguards to protect Protected Health Information (PHI).
SMS communications are intended for:
Appointment reminders
Scheduling updates
Service-related notifications
We request that patients and guardians avoid sending sensitive medical information or detailed clinical information via text message.
Website forms are not intended for submitting detailed medical records or clinical documentation. For secure transmission of Protected Health Information (PHI), please contact our office directly by phone.
This Privacy Policy does not replace our official HIPAA Notice of Privacy Practices, which governs how medical information may be used and disclosed under federal law.
5. Information Sharing & Disclosure
We do not sell, rent, or trade your personal information.
We may share information:
With Service Providers
Payment processors
Appointment scheduling systems
Secure messaging platforms
Website hosting providers
These providers are required to maintain confidentiality and security.
For Legal Compliance
We may disclose information if required by law, legal process, or to protect our rights and safety.
Business Transfers
In the event of a merger or acquisition, your data will remain protected under this policy.
6. Data Security
We implement reasonable security measures to protect your information, including:
Secure access controls
Encrypted communications where applicable
Regular system monitoring
Limited access to authorized personnel
While we take appropriate safeguards, no method of transmission over the Internet is 100% secure.
7. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
Improve user experience
Analyze website traffic
Remember preferences
Our website is hosted on Squarespace, which may automatically collect analytics and usage data to help us understand website performance and improve user experience.
You may disable cookies in your browser settings; however, some website features may not function properly.
8. Website Platform & Third-Party Services
Bloombridge Speech Therapy’s website is hosted on Squarespace. Squarespace may collect personal data when you visit the website, including:
IP address
Browser type
Device information
Cookies and usage data
Form submissions
Squarespace processes this data in accordance with its Privacy Policy, available at:https://www.squarespace.com/privacy
Embedded Content
Pages on this website may include embedded content (videos, maps, forms, etc.). Embedded content from other websites behaves as if you visited those websites directly. Those websites may collect data about you and use cookies.
9. Your Rights
You may:
Request access to your personal information
Request corrections or updates
Request deletion of personal data (subject to legal requirements)
Opt out of email communications
Opt out of SMS messages by replying STOP
To exercise these rights, contact us using the information below.
10. Changes to This Policy
We may update this Privacy Policy periodically. The most current version will always be available on our website with the updated effective date.
11. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us:
Bloombridge Speech TherapyPhone: (512) 277-3089Email: dr.reid@bloombridgespeech.comWebsite: https://bloombridgespeech.com
By using our website or opting into SMS communications, you consent to this Privacy Policy.